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Dostava, plačila in vračilo izdelkov

Dostava

Rok dobave izdelkov, ki so na zalogi, je 1-2 delovna dneva za dostavne naslove v Sloveniji (razen če dostavna služba na posamezni dostavni naslov dostavlja kasneje). Vsak izdelek iz spletne trgovine je dostopen v razumnem roku. Kupec lahko ob oddaji nakupnega naročila določi enega od naslednjih načinov prevzema:

·        osebni prevzem, v tem primeru se ne plača poštnih stroškov

·        po poštnem povzetju.

Načini plačila

Trgovec kupcu omogoča naslednje načine plačila nakupa izdelkov iz spletne trgovine:

·        z gotovino ob prevzemu

·        z vnaprejšnim nakazilom kupnine na transakcijski račun

·        s plačilno oziroma kreditno kartico (BA, Maestro, Diners Club, Eurocard/Mastercard, Visa)

·        s Paypal računom.

Pravica do odstopa od nakupa, vračilo izdelkov

Kupec ima pravico, da v 14-ih dneh od dne prevzema naročenih izdelkov trgovcu na kontaktni elektronski naslov info@inmoto.si sporoči, da odstopa od kupoprodajne pogodbe, pri čemer mu ni potrebno navesti razloga za takšno odločitev. Vrnitev kupljenih izdelkov trgovcu v roku za odstop od kupoprodajne pogodbe ter poslan izpolnjen obrazecšteje sporočilo o odstopu. Edini strošek, ki zaradi odstopa od kupoprodajne pogodbe bremeni kupca, je strošek vračila izdelkov trgovcu.

Kupljene izdelke je potrebno vrniti trgovcu najkasneje v roku 30-ih dni od dne oddanega sporočila o odstopu od kupoprodajne pogodbe.

Kupljene izdelke je potrebno vrniti trgovcu nepoškodovane, v originalni embalaži in v nespremenjeni količini, razen če so izdelki uničeni, pokvarjeni, izgubljeni ali se je njihova količina zmanjšala, ne da bi bil za to kriv kupec. Če je poštni paket, s katerim je kupec prejel naročene izdelke, fizično poškodovan, če v njem manjka vsebina ali če kaže znake odprtja, mora kupec sprožiti postopek reklamacije pri dostavnem podjetju.  

Za vrnjene izdelke trgovec kupcu takoj, ko je to mogoče, najkasneje pa v roku 15 dni od prejema sporočila o odstopu vrne vplačani znesek, morebitne koriščene promocijske kode in drugi popusti pa se kupcu ne vrnejo. Vračilo vplačanega zneska izvrši trgovec na osebni oz. transakcijski račun kupca. Koriščeni darilni bon trgovec vrne v obliki dobropisa.

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